This thread is to co-ordinate attempts to unify and get satisfaction for the 98.5% of Genesis (actually NHG) residents who are being systematically ripped off, often on a massive scale. Please bear in mind that PRIVACY CANNOT BE GUARANTEED.
I URGE EVERYONE TO CHECK YOUR ACCOUNTS and request invoices from Genesis. We've identified over £300K worth of MISCHARGES and NON EXISTING INVOICES for the latest queried service charge in our development. If you’re a tenant, these 'mistakes' are inflating the value of your rent in great scale, and if you are a leaseholder you are overpaying for charges that do not exist!
Genesis have been forever notified and requested to rectify these 'errors', but it is clear they will ignore these pleads as long as actions are not taken, because they are profiting from it.
If you have a problem with your service charge/ rent – please let us know on this thread. I’d like to try to arrange legal representation for everyone affected, but we need to know numbers.
It's worth bearing in mind that this thread is viewable to the public. It's a great place to share such information just wanted to let people know.
As a matter of urgency, we need a category for verified members of GR or LNHH.
Jacob, what do you reckon?
How about three categories: The public, the members and the two committees. (This thread would go in the Members category).